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| -rw-r--r-- | account.mdwn | 36 | ||||
| -rw-r--r-- | account/commands.mdwn | 95 | ||||
| -rw-r--r-- | address/commands.mdwn | 2 | ||||
| -rw-r--r-- | address/setup.mdwn | 67 | ||||
| -rw-r--r-- | address/timeline.mdwn | 26 | ||||
| -rw-r--r-- | brokenlinks.mdwn | 3 | ||||
| -rw-r--r-- | files.mdwn | 15 | ||||
| -rw-r--r-- | files/intro.mdwn | 32 | ||||
| -rw-r--r-- | files/setup.mdwn | 74 | ||||
| -rw-r--r-- | index.mdwn | 7 | ||||
| -rw-r--r-- | internet.mdwn | 7 | ||||
| -rw-r--r-- | intro.mdwn | 50 | ||||
| -rw-r--r-- | intro/email.mdwn | 22 | ||||
| -rw-r--r-- | intro/sms.mdwn | 1 | ||||
| -rw-r--r-- | mail.mdwn | 17 | ||||
| -rw-r--r-- | mail/intro.mdwn | 37 | ||||
| -rw-r--r-- | mail/setup.mdwn | 107 | ||||
| -rw-r--r-- | orphans.mdwn | 3 | ||||
| -rw-r--r-- | quota.mdwn | 5 | ||||
| -rw-r--r-- | quota/intro.mdwn | 17 | ||||
| -rw-r--r-- | quota/setup.mdwn | 28 | ||||
| -rw-r--r-- | quota/use.mdwn | 46 | ||||
| -rw-r--r-- | redpill.mdwn | 25 | ||||
| -rw-r--r-- | redpill/admin.mdwn | 52 | ||||
| -rw-r--r-- | redpill/purpose.mdwn | 27 | ||||
| -rw-r--r-- | redpill/use.mdwn | 25 | ||||
| -rw-r--r-- | sitemap.mdwn | 3 |
27 files changed, 829 insertions, 0 deletions
diff --git a/account.mdwn b/account.mdwn new file mode 100644 index 0000000..d5b21f9 --- /dev/null +++ b/account.mdwn @@ -0,0 +1,36 @@ +# Accounts + +Each user has a single, personal account. + +The account, and what it provides access to, is protected by a personal +[[password]]. + + +## Personal resources + +Each account can have various personal resources attached: + + * Email [[addresses]] + * Personal [[file_shares|files]] + * A personal [[homepage]] + * One or more [[websites]] + + +## Shared services + +User accounts provide access to various shared resources: + + * [[Mailinglists]] + * Collaborative [[file_shares|files]] + * [[Printers]] + * [[Addressbooks|addressbooks]] + * [[Calendars]] + + +## Account administration + +User accounts are administered by the technical supporters using a set of +[[account/commands]] + +New users are pointed to the [[intro]] page by [[intro/email]] and +[[intro/sms]]. diff --git a/account/commands.mdwn b/account/commands.mdwn new file mode 100644 index 0000000..c02c482 --- /dev/null +++ b/account/commands.mdwn @@ -0,0 +1,95 @@ +# Account maintainance commands + +Within commands below, Don't take square brackets, angle brackets and triple-dots literally: + + * *< This >* should be replaced with your own info - including the angle brackets + * *[This]* is optional parts of the command - including the square brackets + * *...* means "repeat ad libitum" - leave it out or add more stuff similar to that right before the dots + +## Normal users + +### Create new account + + 1. Pick a username: + * Start with the initials of the user + * Include also second letter of either first name or surname + * If necessary, add third letter of first name or surname (or a trailing number) + * The result should be practical (short and related to the name of the user) but must not be a nickname or initals: A username is comparable to the shape of a key - the user may get confused in every day use if it looks like a toy or jewelery! + 2. Create the account: + + localadduser <username> <fullname> <cellphone> [<otherphone>] <addresshint> [<addresshint>...] + + * Full name: Full name (Capital and small letters allowed, as is space and special characters, but no comma!) + * Cellphone: Cellphone number including country code but without other spaces. Like this: +45 40843136 + * Addresshint: local part of email address, followed by @-sign, and optionally followed by mailgroup. Like these: jonas@ js@pool_of_maildomains + 3. Send an email based on [[intro/email.en]] skeleton: + * If an ouside working email address has been provided, then use that as recipient. Alternatively use the contact person of the new user (teacher, boss etc.) as recipient. + * Add \<username>@example.com as Cc: + * Add hostmaster@example.com as Bcc: + * Add teknik@lists.example.com as Reply-To: + 4. Send a cellphone text message based on [[intro/sms.en]], adding the the password spit out from the command above. + +TODO: Automate more: sending out sms and email should happen automatically. + +### Attach groups to account + + 1. Attach the account to relevant organisational groups: + + (user=<username>; for group in <group1> [<group2> ...]; do adduser $user $group; done) + +### Add/replace additional email addresses to account + +Use the following command to change hinting of an existing user account: + + chfn <username> + + +## Update email address info in smtp server + + 1. Run this command: + + localmaildomainprepare + + 2. Check and correct warnings, and repeat above command. + + 3. When satisfied with result, run this command: + + localmaildomainupdate + +FIXME: localmaildomainupdate should email diff file to postmaster@example.com + + +## Extend password lifespan + +If a user exceeds password lifespan, and still remembers the old password, the lifespan can be extended slightly to open a new window for changing it: + + localresetpasswdexpiry <username> + +TODO: The above command should ideally emit an sms and/or email rewuesting the user to immediately change password + +## Reset password + + 1. Reset the actual password using the following command: + + localresetpasswd <username> + + 2. Send a cellphone text message similar to the one for creating a new account. + +TODO: The above command should ideally emit an sms and/or email rewuesting the user to immediately change password + +## Warn about password expiry + + 1. Notice log messages warning about passwords soon expiring + 2. Send a cellphone textmessage with the following content: + + You must change your password - it soon expires! Read how and why at the web page http://support.redpill.dk/intro + + Or in danish: + + Du skal ændre din adgangskode - den udløber snart! Læs hvordan og hvorfor på websiden http://support.redpill.dk/intro + +TODO: Rewrite as automated syslog-ng plugin or cron script passing the message to an sms gateway. + +### Locate users with short password lifespan + + (group=<gruppe>; echo $group:; for user in `members $group`; do chage -l $user|egrep -q '^Maximum:\[[:blank:]]*[0-9]{2}$' && printf $user'\t' && chage -l $user|egrep '^Password Expires:'; done) diff --git a/address/commands.mdwn b/address/commands.mdwn new file mode 100644 index 0000000..49eecca --- /dev/null +++ b/address/commands.mdwn @@ -0,0 +1,2 @@ +# Directory services maintainance commands + diff --git a/address/setup.mdwn b/address/setup.mdwn new file mode 100644 index 0000000..86242a2 --- /dev/null +++ b/address/setup.mdwn @@ -0,0 +1,67 @@ +# Setting up and using central addresses + +## Looking up addresses + +### Web access + + * Public search page + + * Horde webmail + +### Desktop applications + + * Mozilla Thunderbird + +### Cell phone + + * SMS lookup + +## Adding and editing + +### Web access + + * Horde webmail + +### Desktop applications + + * Directory assistant (Linux, MacOS w/ X11) + +## Exchanging data + +### Importing addresses + +#### Well-structured address databases + +Some address book applications can export entries as an LDIF file. +This often means the data is well-structured and easy to feed into the central database. + +Import of LDIF files is supported from the following applications: + + * Mozilla Thunderbird + +If you use a different application and it can export LDIF files, then try if it works. +Tell us your experiences, so we can (maybe improve the import routines and) add it to this list. + +#### Other sources + +For applications that cannot export LDIF, first feed the data into an application that does, +and then import from there. + +Here's a possible recipe for a list of addresses stored in an Excel spreadsheet: + + 1. Remove noise (eg. non-tabular comments) + 2. Export as comma-separated file + * Use "Western european (ISO-8859-1)" as character codepage (not Unicode) + 3. Open Mozilla Thunderbird, and select "Import..." from the Tools menu + 4. Import addressbook, choose "Comma Separated" and open the exported data file + 5. Match Address Book fields with records to import + * Use "Display Name" as full name, if first and last name was not previously stored separately + * Use company fields for company info, if each previous record contained both company and contact person info + * Use custom fields for custom data (avoid reusing standard fields for new purposes!) + 6. Review the imported data now stored in a new Address Book + * Re-import if not satisfied: The field matching is remembered from last import + 7. Edit entries as needed + * Each personal entry *must* contain both first name and last name + * Each company-only entry must contain *no* personal data + +### Two-way syncronization diff --git a/address/timeline.mdwn b/address/timeline.mdwn new file mode 100644 index 0000000..1c32879 --- /dev/null +++ b/address/timeline.mdwn @@ -0,0 +1,26 @@ +# Timeline of (planned and effectuated) events relate to central address handling + +## TODO + + * Public addressbook lookup through raw LDAP interface + * User-friendly access to public addressbook + * Integration with HORDE webmail framework + * Integration with Mozilla Thunderbird (documentation and possibly semi-automation) + * Web lookup page + * Wap lookup page + * SMS lookup routine + * Shared addressbooks for closed groups + * User-friendly access to shared addressbooks + * Integration with HORDE webmail framework + * Integration with Mozilla Thunderbird (documentation and possibly semi-automation) + * Web lookup page + * Wap lookup page + * SMS lookup routine + * Personal addressbooks (both discrete and public accessible) + * Semi-automated import (batch-adding) entries + * User-friendly access to adding and editing entries + * Integration with HORDE webmail framework + * Desktop apps (integration with system tools, use of generic tools, or design of custom tools) + * Web administration tool + * SMS add/overwrite routine + * Two-way syncronization with other personal (and shared?) directory databases diff --git a/brokenlinks.mdwn b/brokenlinks.mdwn new file mode 100644 index 0000000..20626bf --- /dev/null +++ b/brokenlinks.mdwn @@ -0,0 +1,3 @@ +# Broken links + +[[brokenlinks ]] diff --git a/files.mdwn b/files.mdwn new file mode 100644 index 0000000..ce2f843 --- /dev/null +++ b/files.mdwn @@ -0,0 +1,15 @@ +# Overview of file sharing info + +Each user [[account]] provides access to personal and shared files. + + +## Setup + + * Short [[files/intro]] to accessing file shares + * [[Configuration|files/setup]] more detailed + + +## Use + + * The file shares are restricted by a disk [[quota]] + * [[Problem]] reporting diff --git a/files/intro.mdwn b/files/intro.mdwn new file mode 100644 index 0000000..a6ff55e --- /dev/null +++ b/files/intro.mdwn @@ -0,0 +1,32 @@ +# Introduction to filesharing + +Your account at [[template id=realm]] provides access to file shares. Some +personal shares and some shares common to the groups you are member of. + + +## Access from Macintosh + + 1. Change to the application "Finder" (switch to the desktop) + 2. Choose "Go" from the menu, and then "Connect to server..." at the bottom + 3. Type in the server address **[[template id=filehost]]** + 3. Provide your username and password + 4. Choose the file shares to use + + +## Access from Windows + + 1. Download and install the application [WinSCP](http://winscp.org/) + 2. Start the application "WinSCP" + 3. Type in the server address **[[template id=filehost]]**, and + your username and password + 4. Work only in the supfolders containing normal documents! + +/!\ Contact your technicians if you need access to **shared** documents from +Windows, as it requires a few adjustments on the server. + + +## More info + + * [[Setup]] more detailed. + * [[Overview|files]] of filesharing info. + * [[Overview|account]] of possibilities with your account. diff --git a/files/setup.mdwn b/files/setup.mdwn new file mode 100644 index 0000000..fde80bd --- /dev/null +++ b/files/setup.mdwn @@ -0,0 +1,74 @@ +# Filesharing setup + +[[File_shares|intro]] is accessible in different ways. Via the +Macintosh-friendly **afp** or the more generic **sftp**. + + +## Macintosh-friendly access (afp) + +The easiest method is using the "Apple Filesharing Protocol", **afp**. +It is integrated in both MacOS X and the older MacOS Classic, and provides +separate access to each personal and group share. + + + 1. Open filesharing: + * With MacOS X choose "Connect to server..." from the desktop. + * With MacOS Classic choose "AppleShare" from "Chooser" in the apple + menu. + + 2. Connect to the server **[[template id=filehost]]** + + 3. Log on using your personal access info, and choose the file shares + you want bound to your machine. + +Alternatively in some cases, e.g. with the MacOS X web-browser Safari, +you can double-click the address <afp://[[template id=filehost]]> + +When finished using the shares, "eject" it by dropping it in the trash +can. + + +## General access (sftp) + +Windows and Linux unfortunately cannot (in a simple way) use afp, and +their own similar builtin methods are either too insecure (ftp, nfs) or +problematic to get to work through the Internet (smb). + +The alternative SSH-based **sftp** works on all three platforms with a helper +application installed: + + 1. Use an sftp application: + * With Windows the Free Software application + [WinSCP](http://winscp.org/) is recommended. + * With MacOS X the Free Software application + [Fugu](http://rsug.itd.umich.edu/software/fugu/) is recommended. + * With MacOS X for terminal use you can use the builtin command line + tool "sftp". + * With MacOS Classic you can use the shareware application + [MacSFTP](http://pros.orange.fr/chombier/MacSFTP/SFTP_info.html) + * With Linux on X11 desktop, both Gnome and KDE have sftp support builtin. + * With Linux on a text terminal, the application "Midnight Commander" (the + command "mc") is recommended. + + 2. Type in the server address **[[template id=filehost]]**, and your personal + access info. + +Alternatively your can in some cases double-click the address +<sftp://[[template id=filehost]]> + +/!\ Sftp provides access to all of your personal account, without any +userfriendly wrapping. Avoid moving around folders and files you do not +know what is. For example the "Maildir" folder, containing all of your +emails. + +Sftp only provides access to your personal account. With some adjustment +on the server you can also be granted access to some types of group +shares as well. If you can only access personal file shares using sftp, and you +need access to group shares too, then please tell your technicians to adjust +your access on the server. + + +## More info + + * [[Overview|files]] of filesharing info. + * [[Overview|account]] of possibilities with your account. diff --git a/index.mdwn b/index.mdwn new file mode 100644 index 0000000..1f1a7e6 --- /dev/null +++ b/index.mdwn @@ -0,0 +1,7 @@ +# ICT documentation + +This is ICT documentation for [[template id=realm]]. + +Please go read the [[intro]]. + +Or have a look at the [[sitemap]]. diff --git a/internet.mdwn b/internet.mdwn new file mode 100644 index 0000000..6538464 --- /dev/null +++ b/internet.mdwn @@ -0,0 +1,7 @@ +# Internet + +Internet is the Babel tower of computers - a substantial set of rules for +common language and behaviour, independent from oddities of each participating +computer. + +In other words, Internet is but a very effective communications tool. diff --git a/intro.mdwn b/intro.mdwn new file mode 100644 index 0000000..05bdfeb --- /dev/null +++ b/intro.mdwn @@ -0,0 +1,50 @@ +# Introduction to using [[template id=realm]] + +As a user of [[template id=realm]] you have been given an "account". You have +received a "username" (probably by email), and a password (probably by +cellphone text message). + +The password you received has only a short lifespan, and **must** be changed +soon. + + +## Pick a good password + +Invent something impossible to guess, yet easy to remember. + + * Avoid personal info. Don't use your mother's birthday or your pet cat. + * Avoid plain words. Gibberish mixed with mumbo jumbo is much better (robots + use dictionaries!). + +Suggestion: Think of a phrase - e.g. a poem or a song. Pick first letter of +each word. Add a number. Gibberish in itself, but easy (for you) to +remember/recreate. + + +## Save your password in your head only + +Your password is strictly personal. + + * Do not write it down. + * Do not **ever** reveal it to anyone. Not a friend, your boss, the police, me + or other technicians. + * Be proud if you forget your password: That means you picked a strong + password :-) + +If you loose or reveal your password then just report it, and a new one is +created for you (and texted to you, if your cellphone number is known to the +system). + + +## Change your password + +You may change your password using the webmail: + + 1. Log into the webmail application "IMP" at [[template id=webmailurl]] + 2. Go to the tool with a locker icon + + +## More info + + * [[mail/Intro]] to start using email + * [[Overview|account]] of possible uses of your account diff --git a/intro/email.mdwn b/intro/email.mdwn new file mode 100644 index 0000000..0bc8f2c --- /dev/null +++ b/intro/email.mdwn @@ -0,0 +1,22 @@ + Hi <fullname> + + A personal account has been added for you at [[template id=realm]]. + + Your username is "<username>". Password will be sent through cellphone text message. + + The account is used for email addresses and other personal services. Currently + the following email address(es) has been attached: + <addresses> + + NB! Password lasts only 14 days - read here how to change it: + + http://[[template id=supporthost]]/intro + + Same place you can also read about setup and possibilities with your account + - more email adresses, subscribing to mailinglists etc. + + + Kind regards, + + <me> + Technical supporter at [[template id=realm]] diff --git a/intro/sms.mdwn b/intro/sms.mdwn new file mode 100644 index 0000000..f32bba1 --- /dev/null +++ b/intro/sms.mdwn @@ -0,0 +1 @@ + Here is a temporary password for your account. You MUST change it within 14 days: Read the web page http://[[template id=supporthost]]/intro . Password: <password> diff --git a/mail.mdwn b/mail.mdwn new file mode 100644 index 0000000..e409e67 --- /dev/null +++ b/mail.mdwn @@ -0,0 +1,17 @@ +# Overview of email documentation + +Each user [[account]] is an email account - with one ore more email +[[addresses]] attached. + + +## Setup + + * Short [[mail/intro]] to start using email + * [[Configuration|mail/setup]] more detailed + + +## Use + + * Dealing with disk [[quota]] + * Subscribing to and and using [[mailinglists]] + * [[Problem]] reporting diff --git a/mail/intro.mdwn b/mail/intro.mdwn new file mode 100644 index 0000000..6192b82 --- /dev/null +++ b/mail/intro.mdwn @@ -0,0 +1,37 @@ +# Email introduction + +Your account at [[template id=realm]] has at least one email address attached. + +Additional addresses can be added on request. Some may already be added. + +All incoming emails are stored in your account inbox, no matter what email +address was addressed. + + +## Webmail + +Webmail is at [[template id=webmailurl]] + +This is ready to use as is - no additional setup required to get started. + + +## Local email application + +"Real" email applications require some configuration to work. + +Here's a short summary of the needed setup: + + * Email server is **[[template id=mailhost]]**, for both incoming and outgoing + services. + * Incoming email is reachable through **pop3** and **imap**. Imap is + recommended for most cases. + * Outgoing email is accepted through secure smtp on port **465** (not the + regular port 25). + * You MUST use password **authentication** for all email services (also smtp). + + +## More info + + * [[Setup]] more detailed + * [[Overview|mail]] of email-related info + * [[Overview|account]] of uses of your account diff --git a/mail/setup.mdwn b/mail/setup.mdwn new file mode 100644 index 0000000..6c4f363 --- /dev/null +++ b/mail/setup.mdwn @@ -0,0 +1,107 @@ +# Setting up your personal email account + +As a user at [[template id=realm]] you have been given a single [[account]]. +Tied to this account is an email address (or possibly more than one). + +All incoming emails are delivered to the inbox of your personal account (ie. +same location no matter if you have more addresses attached). + + +## Webmail setup + +Webmail is probably the simplest way to reach your emails. Somewhat like +HoTMaiL but without advertisements. + +The website [[template id=webmailurl]] offers several webmail applications, +each with different strengths and weaknesses. + +The topmost of the webmail applications, IMP, is recommended, due to its most +complete functionality. It provides access to changing your account +[[password]]. + +Same website also lists some alternative websites also offering webmail access +to accounts at [[template id=realm]]. Save those addresses on your own +computer, for the case of the primary webmail service one day being out of +order. + +Entering webmail, step by step: + + 1. Go to [[template id=webmailurl]] + 2. Pick the topmost webmail application, IMP + 3. Login using your personal username and password + + +## Recommended setup of local email program + +If you have a computer of your own, it is recommended to use a "real" email +application in favor of webmail. It works faster and is more stable. It is also +puts less burden on the server. + + 1. Download [Mozilla Thunderbird](http://www.mozilla.com/thunderbird) + + (!) Other email programs work too, but Mozilla Thunderbird is considered + most reliable, while still both userfriendly and + [free](http://en.wikipedia.org/wiki/Free_software). + + 2. Create an "imap" account + + (!) The alternative, pop3 (suggested by default in many applications), is + less flexible - e.g. does not work well concurrently with webmail access to + your emails. + + 3. Use your provided username and **[[template id=mailhost]]** as both + incoming and outgoing server + 4. Enable encryption for incoming mail (imap or pop3): + * Enable "SSL" (also called "secure connection") + 5. Enable encryption for outgoing mail (smtp): + 1. Enable "SSL" + 2. Change port number from the standard 25 to 465 (Mozilla Thunderbird does + this automatically) + 3. Enable authentication, using same username and password as for your + incoming mail + + /!\ Avoid "TLS" (also called "secure *passwords*") - it does not work + together with SSL. + +Many email applications help you setting up your account using a "wizard". +Unfortunately security setup is often left out from such routines. +If you are guided by a wizard, you therefore afterwards need to manually check +that the configuration produced match the above instructions. + +/!\ Some applications stash away security options (SSL, password etc.) below +"advanced settings" or similar. + +Your email application might complain that it does not trust the mail server. +You then need to accept the "security certificate" used at [[template +id=realm]] (see external reference to riseup.net at the bottom of this page). +Mozilla Thunderbird need no special handling. + + +## Special quirks with Apple Mail + +The default setting for some versions of Apple Mail is to leave a copy of all +your emails on the server, even when deleted in the application. + +If you use Apple Mail, you need to avoid filling up your +[[allowed_disk_space|quota/intro]] by changing that behaviour: + + 1. Open "Mail" + 2. Go to Preferences > Accounts > Advanced + 3. Check "remove copy from server after retrieving a message" + + +## External links + +The help texts at riseup.net is generally good, as their system works much like +this. Just remember to use **[[template id=mailhost]]** whenever +"mail.riseup.net" is mentioned. + + * [Setting up email applications](http://help.riseup.net/mail/mail-clients/) + * [Dealing with security certificates](http://help.riseup.net/mail/security/certificates/) + * [Avoiding "leave on server" with pop3](http://www.earthnet.net/support/email/email_pop_remove_copy.htm) + + +## More info + + * [[Overview|mail]] of email-related info + * [[Overview|account]] of uses of your account diff --git a/orphans.mdwn b/orphans.mdwn new file mode 100644 index 0000000..1354030 --- /dev/null +++ b/orphans.mdwn @@ -0,0 +1,3 @@ +# Orphaned pages + +[[orphans ]] diff --git a/quota.mdwn b/quota.mdwn new file mode 100644 index 0000000..3f0f3cd --- /dev/null +++ b/quota.mdwn @@ -0,0 +1,5 @@ +# Overview of disk quota documentation + + * Short [[quota/intro]] to disk quota + * [[Use|quota/use]] of disk quota - eg. hints to freeing disk space + * [[Configuration|quota/setup]] to continuously show current disk quota status diff --git a/quota/intro.mdwn b/quota/intro.mdwn new file mode 100644 index 0000000..19d6240 --- /dev/null +++ b/quota/intro.mdwn @@ -0,0 +1,17 @@ +# Introduction to disk quota + +Your account has limited disk space. All of your personal files and emails have +a sharing maximum. + +You will automatically receive email warnings if you reach your "quota" limit. +You will then need to delete either some of your personal files or some of your +emails. + +/!\ If you ignore quota warnings, then your account will be locked, and all +emails sent to you will be rejected! + + +## More info + + * [[Use|quota/use]] of disk quota - eg. hints to freeing disk space + * [[Configuration|quota/setup]] to continuously show current disk quota status diff --git a/quota/setup.mdwn b/quota/setup.mdwn new file mode 100644 index 0000000..2997cc3 --- /dev/null +++ b/quota/setup.mdwn @@ -0,0 +1,28 @@ +# Setting up disk quota + +Your account has limited disk space. You will automatically receive warnings if +you reach your "quota" limit. + +/!\ If you fail keep your account below your quota limit, then after some days +your account will be locked. This affects several services, e.g. all emails +sent to you will be rejected! + +## Disk quota status + +Some imap email programs can be configured to show your current quota status. + +### Mozilla Thunderbird + + 1. Install the [Display Quota](https://addons.mozilla.org/thunderbird/881/) + plugin. + +### IMP webmail + + 1. Enter "Layout" in the top panel to the right + 2. Select "Account information" and choose "Add" + 3. Select "Save" + + +## More info + + * [[Use|quota/use]] of disk quota - eg. hints to freeing disk space diff --git a/quota/use.mdwn b/quota/use.mdwn new file mode 100644 index 0000000..b0f7df6 --- /dev/null +++ b/quota/use.mdwn @@ -0,0 +1,46 @@ +# Disk quota usage + +Your account has limited disk space. All of your personal files and emails have +a shard maximum. + +Your use of disk space is monitored, and if you use more space than allowed, +you will automatically receive warnings to free some space: Either delet some +of your personal files or some of your emails. + +/!\ If you fail to free enough disk space to get you below your quota limit, +then after some days your account will be locked. This affects several +services, e.g. all emails sent to you will be rejected! + + +## Files + +If you use some of your personal [[file_shares|files]], then they probably +consume more space than your emails: Sound, graphics and multimedia files +are much larger than simple text messages like emails. + +## Emails + +Consider deleting emails with big attachments. Save the attachements as plain +files first, if you want them preserved: email attachments consume up to the +double amount of that used by same documents stored normally. + +If you use Apple Mail, your emails may fill up space on the server even when +deleted in the application. See [[email_setup|mail/setup]] for more about the +problem. To immediately purge deleted emails, do this: + + 1. Open Apple Mail + 2. Go to Preferences > Accounts > Advanced + 3. Click the button 'Remove Now'. + +When you use imap (you probably do), then some routines may not behave as you +would expect: + + * You may have more folders on the server than shown in your email program. + You need to "subscribe" to additional email folders to see them. + * It is not enough to "delete" emails. You need to also "purge" the deleted + emails to have them completely removed from the system. + + +## More info + + * [[Configuration|quota/setup]] to continuously show current disk quota status diff --git a/redpill.mdwn b/redpill.mdwn new file mode 100644 index 0000000..5d1fb50 --- /dev/null +++ b/redpill.mdwn @@ -0,0 +1,25 @@ +# Redpill - sustainable ICT + +> You take the blue pill and [..] believe whatever you want to believe. You +> take the red pill and [..] I show you how deep the rabbit-hole goes. [..] all +> I am offering is the truth. Nothing more. + +-- Morpheus, The Matrix + +(in the movie "The Matrix" the hero Neo is offered to escape the illusion he +believes is reality. The illusion is comfortable, but unethical. + +Pills usually work on the symptoms - soothing the pain without solving the +underlying problems. + +Redpill is different. It is a self-help process - ICT structures designed to +support and inspire active and concious ICT use. More demanding to establish, +but more economical and less frustrating in the long run. + +Redpill is a saner alternative to traditional ICT. + +## More info + + * Strategic [[arguments|purpose]] + * Daily [[use]] + * Technical [[overview|admin]] diff --git a/redpill/admin.mdwn b/redpill/admin.mdwn new file mode 100644 index 0000000..b7c3985 --- /dev/null +++ b/redpill/admin.mdwn @@ -0,0 +1,52 @@ +# Redpill for technicians + +## Recommended hardware and software + +### Servere + +Hardware: + + * Noname x86 machines + * software RAID + * All user data mirrored to remote host + +Software: + + * Debian GNU/Linux (distribution) + * Postfix + * Apache + * AMaVis + * Dovecot + * HORDE/IMP + +### Workstations + +For creative use: + + * Apple Macintosh + +For classical administrative use: + + * Debian GNU/Linux or Microsoft Windows + +For use in schools or Internet cafés, at fairs or other demanding places: + + * Debian GNU/Linux + +## Redpill in an alien environment + +It is possible to run a Redpill system at a host organisation not using (and +with no interest in) the Redpill concept. The system usually need _not_ submit +to a strict foreign policy. + +You need from the ICT staff of your host organisation...: + + * A single static public IP number with port 22 open inbound and standard + ports open outbound (or ideally fully open) + * Space for a single standard-sized computer (or preferrably 2) + + +## More info + + * Strategic [[arguments|purpose]] + * Daily [[use]] diff --git a/redpill/purpose.mdwn b/redpill/purpose.mdwn new file mode 100644 index 0000000..e0e8928 --- /dev/null +++ b/redpill/purpose.mdwn @@ -0,0 +1,27 @@ +# Redpill for decision makers + +Redpill is the opposite of outsourcing: As much as possible of your precious +data and infrastructure in kept in-house, and the rest uses only simple and +generic services to avoid depending on unique features of a single provider. + +An "ICT guide" is hired part-time to help setup your resources as +self-sustainable as possible, and to train one or more of your own staff to +work with the system on a day-to-day basis. + +When the setup is completed, smaller tasks like restarting services or +adding/changing user accounts can be done by the "superusers" among your staff. +Beyond that, your network can in principle run on its own. In reality you are +recommended to keep your ICT guide in the loop as a technical advisor, +continuously checking security and optimize/improve/extend services. + +You keep your ICT guide only for as long as the relationship is mutually +beneficial: Your data, services and know-how stays with you. Your system keeps +running, it just slowly becomes "oldfashioned". And you can take in other ICT +guides or ordinary technicians - all code is Free Software, tied to the Debian +GNU/Linux distribution with one of the largest userbases worldwide and favoured +especially amongst skilled networks administrators. + +## More info + + * Daily [[use]] + * Technical [[overview|admin]] diff --git a/redpill/use.mdwn b/redpill/use.mdwn new file mode 100644 index 0000000..d96fcfc --- /dev/null +++ b/redpill/use.mdwn @@ -0,0 +1,25 @@ +# Redpill for users + +At a Redpill system you are the hero! You are offered various tools to use as +you please, at your own pace. + +If problems occur along the way, then no god or magician wipes it off for you, +but you are not all alone either... + +At some other systems, technical stuff is considered too important to involve +you - or you are too important to get involved. Technicians are your servants +and superheroes, taking care of technical challenges on your behalf. + +With Redpill, however, [[communicating|internet]] is considered too important +to leave to others. Computers are servants (but sometimes clumsy at that), +while technicians are skilled friends helping you if in trouble - not by +carrying you, but by guiding and enlightening. And maybe use a little magic +now and then too, but too much would spoil you. + +Redpill makes you the hero! + +## More info + + * Strategic [[arguments|purpose]] + * Technical [[overview|admin]] + * [[../Intro]] to this Redpill-based system diff --git a/sitemap.mdwn b/sitemap.mdwn new file mode 100644 index 0000000..0e39c4d --- /dev/null +++ b/sitemap.mdwn @@ -0,0 +1,3 @@ +# Sitemap + +[[map ]] |