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authorJonas Smedegaard <dr@jones.dk>2016-08-08 18:23:06 +0200
committerJonas Smedegaard <dr@jones.dk>2016-08-08 18:27:57 +0200
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+# Setting up your personal email account
+
+As a user at [[!template id=realm]] you have been given a single [[account]].
+Tied to this account is an email address (or possibly more than one).
+
+All incoming emails are delivered to the inbox of your personal account (ie.
+same location no matter if you have more addresses attached).
+
+
+## Webmail setup
+
+Webmail is probably the simplest way to reach your emails. Somewhat like
+HoTMaiL but without advertisements.
+
+The website [[!template id=webmailurl]] offers several webmail applications,
+each with different strengths and weaknesses.
+
+The topmost of the webmail applications, IMP, is recommended, due to its most
+complete functionality. It provides access to changing your account
+[[password]].
+
+Same website also lists some alternative websites also offering webmail access
+to accounts at [[!template id=realm]]. Save those addresses on your own
+computer, for the case of the primary webmail service one day being out of
+order.
+
+Entering webmail, step by step:
+
+ 1. Go to [[!template id=webmailurl]]
+ 2. Pick the topmost webmail application, IMP
+ 3. Login using your personal username and password
+
+
+## Recommended setup of local email program
+
+If you have a computer of your own, it is recommended to use a "real" email
+application in favor of webmail. It works faster and is more stable. It is also
+puts less burden on the server.
+
+ 1. Download [Mozilla Thunderbird](http://www.mozilla.com/thunderbird)
+
+ (!) Other email programs work too, but Mozilla Thunderbird is considered
+ most reliable, while still both userfriendly and
+ [free](http://en.wikipedia.org/wiki/Free_software).
+
+ 2. Create an "imap" account
+
+ (!) The alternative, pop3 (suggested by default in many applications), is
+ less flexible - e.g. does not work well concurrently with webmail access to
+ your emails.
+
+ 3. Use your provided username and **[[!template id=mailhost]]** as both
+ incoming and outgoing server
+ 4. Enable encryption for incoming mail (imap or pop3):
+ * Enable "SSL" (also called "secure connection")
+ 5. Enable encryption for outgoing mail (smtp):
+ 1. Enable "SSL"
+ 2. Change port number from the standard 25 to 465 (Mozilla Thunderbird does
+ this automatically)
+ 3. Enable authentication, using same username and password as for your
+ incoming mail
+
+ /!\ Avoid "TLS" (also called "secure *passwords*") - it does not work
+ together with SSL.
+
+Many email applications help you setting up your account using a "wizard".
+Unfortunately security setup is often left out from such routines.
+If you are guided by a wizard, you therefore afterwards need to manually check
+that the configuration produced match the above instructions.
+
+/!\ Some applications stash away security options (SSL, password etc.) below
+"advanced settings" or similar.
+
+Your email application might complain that it does not trust the mail server.
+You then need to accept the "security certificate" used at [[!template
+id=realm]] (see external reference to riseup.net at the bottom of this page).
+Mozilla Thunderbird need no special handling.
+
+
+## Special quirks with Apple Mail
+
+The default setting for some versions of Apple Mail is to leave a copy of all
+your emails on the server, even when deleted in the application.
+
+If you use Apple Mail, you need to avoid filling up your
+[[allowed disk space|quota/intro]] by changing that behaviour:
+
+ 1. Open "Mail"
+ 2. Go to Preferences > Accounts > Advanced
+ 3. Check "remove copy from server after retrieving a message"
+
+
+## External links
+
+The help texts at riseup.net is generally good, as their system works much like
+this. Just remember to use **[[!template id=mailhost]]** whenever
+"mail.riseup.net" is mentioned.
+
+ * [Setting up email applications](http://help.riseup.net/mail/mail-clients/)
+ * [Dealing with security certificates](http://help.riseup.net/mail/security/certificates/)
+ * [Avoiding "leave on server" with pop3](http://www.earthnet.net/support/email/email_pop_remove_copy.htm)